Services

Retainer Packages.

Reserved senior engineering capacity each month that scales with your product roadmap

Retainer Packages
Retainer Packages

Secure dedicated engineering capacity with our retainer packages, from system changes and new feature development to ongoing support and improvement.

Why businesses come to us for this.

Work rarely stops when a project ships. A retainer holds a set amount of our engineering time for you each month so the changes, the fixes and the next idea get done without starting a negotiation every time.

It suits a business that has something live and keeps needing small pieces of work done properly. The time can go on development, infrastructure, AI work or support, whatever that month actually needs, and the amount and the terms are agreed up front.

How we deliver it.

  • Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
  • Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
  • Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
  • Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
  • Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
  • Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.
How is a retainer different from paying per job?
The time is already booked, so work starts instead of joining a queue behind a quote. It usually works out cheaper per hour, and it takes the negotiation out of every small change.
What happens if we do not use all the hours?
That is agreed up front rather than left vague. What matters is that you know the answer before you commit, not that you find out at the end of the month.
What can the time be spent on?
Whatever that month needs. Development, infrastructure, AI work, support and design all draw on the same block, so you are not holding hours for a service you do not want this month.
Can we change the size of the retainer?
Yes, and businesses do, in both directions. Growth changes what you need and so does a quiet quarter.
Is a retainer worth it for a small site?
Often not, and we will say so. Retainers suit businesses with something live that keeps needing work. If you need one change a year, pay for one change a year.
Does a retainer cover emergencies?
That depends what we agree, and we make it explicit at the start. Being clear about it is what stops the argument over whether an outage came out of your monthly hours.

Let us build your future

Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.