ERP & CRM Development. One system that matches how your business really runs, instead of three that each half do. We start from where the double entry and the spreadsheet workarounds are, and build only what removes them.
What we do here.
Most businesses end up with three systems that each half do the job, and staff bridging the gaps with spreadsheets, re-keying and phone calls. An ERP or CRM built for you removes the bridging rather than adding a fourth system to it.
We start by following the work, not by writing a specification. Where an order gets typed in twice, where somebody keeps a private spreadsheet, where a job stalls waiting on a call. Those are the things worth building out, and everything else can wait.
It connects to what you already run, usually your accounts package and often a supplier feed or warehouse system, because replacing everything at once is slower, dearer and riskier than replacing the part that hurts. What you end up with is documented and in your accounts, so another developer could take it on.
How we deliver it.
- Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
- Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
- Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
- Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
- Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
- Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.
FAQs
Why not just buy an off the shelf ERP or CRM?
Can it talk to our accounts package?
How do we move the data we already have?
What if only part of our process needs it?
Let us build your future
Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.