Web Systems

Hosting & Maintenance.

Kept patched, backed up and watched, because that is where outages start

Hosting & Maintenance. Somewhere reliable for the site to live, kept patched, backed up and watched. The maintenance is the point, because most outages come from the updates nobody got round to.

What we do here.

Most outages are not dramatic. They are an expired certificate, a disk that filled up, or an update nobody applied for eight months. The work that prevents them is dull, which is exactly why it stops happening.

Maintenance here means updates applied and checked, backups taken and restored from, certificates renewed before they expire, and uptime monitored so we know before you do. Restoring from a backup is part of the routine, because a backup nobody has tested is a hope.

We host where that makes sense and manage what you already have where it does not. There is no advantage to moving you just so the invoice comes from us.

How we deliver it.

  • Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
  • Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
  • Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
  • Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
  • Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
  • Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.
What does maintenance actually include?
Updates applied and checked, backups taken and tested, certificates renewed, uptime monitored and the log of what happened. It is dull, and it is what stops the outage.
Do you host it yourselves?
We host where it makes sense and manage it where you already have hosting. There is no benefit in moving you just so the invoice comes from us.
What happens if the site goes down?
We are alerted rather than waiting for you to notice. What we can do outside working hours is agreed up front so nobody is guessing during an outage.
Can you take over a site somebody else built?
Yes. We check what is running, what is out of date and whether any backup exists, and you get that picture before anything changes.

Let us build your future

Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.