AI & Machine Learning

Intelligent eCommerce Solutions.

A store that ranks and recommends without somebody doing it by hand

Start a conversation All AI & Machine Learning services
A man stood in a store next to an intelligent ecommerce screen

Intelligent eCommerce Solutions. An online store that uses what it knows about a shopper, ranking, recommending and merchandising without somebody doing it by hand. The work goes where it pays back, in basket size and repeat orders.

What we do here.

Merchandising by hand does not scale. Somebody decides what goes on the front page, what gets recommended and what order search returns, and they do it weekly at best on a fraction of the catalogue.

Doing it automatically means ranking, recommending and merchandising from what shoppers actually do, on every product rather than the few anybody has time for. It needs enough traffic and enough products for the patterns to be real.

If you have a few dozen products and modest traffic, we will tell you the money does more elsewhere. Where it does apply, it is measured on basket size, conversion and repeat orders against how the store performed before, not on how clever the dashboard looks.

How we deliver it.

  • Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
  • Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
  • Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
  • Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
  • Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
  • Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.

Further reading

Artificial Intelligence News, Guides & Reviews
Blog

AI-Driven Sales Enablement: Boosting Revenue and Productivity

Read more Blog

Navigating the Ethical Maze: A Guide to Generative AI Ethics for Businesses

Read more Blog

Large Language Models: A Revolutionary Tool for Business Marketing

Read more

The rest of AI & Machine Learning.

Other services we deliver within this practice area.

Machine Learning Services

Predictive models for forecasting, classification and analysis

Generative AI

Put to work on the jobs that arrive as text

Local Generative AI

Runs on hardware you own, so nothing you feed it leaves the building

Generative AI Fine-Tuning Solutions

A general model taught your documents, your tone and your terminology

Generative AI Cleanup

Making AI written code safe to run and possible to maintain

Intelligent Content Management Solutions

Content systems that tag, summarise and surface things themselves

FAQs

What does AI actually do for a shop?
Ranks, recommends and merchandises without somebody doing it by hand every week. It works on stores with enough traffic and enough products for patterns to exist.
How small is too small?
If you have a few dozen products and modest traffic there is not enough signal, and your money does more on the basics. We will tell you when that is the case.
How do you measure whether it worked?
Basket size, conversion and repeat orders, against how the store performed before. If those do not move, it did not work, whatever the dashboard says.
Does it work with our existing store?
Usually, through the platform APIs. Replacing the store to add recommendations is rarely worth it.

Let us build your future

Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.

Start a conversation Our services