AI & Machine Learning

Generative AI Fine-Tuning Solutions.

A general model taught your documents, your tone and your terminology

Generative AI Fine-Tuning Solutions

Generative AI Fine-Tuning Solutions. A general model made specific to your business, trained on your own documents, tone and terminology. It stops the answers reading like they came from nowhere and starts them reading like they came from you.

What we do here.

A general model writes like the internet. Fine-tuning teaches it to write like your business instead, using your documents, your terminology and the way you actually talk to customers.

It is not always the right answer. Careful prompting solves a good share of it for a fraction of the cost, and we will say so when that is true. Fine-tuning earns its cost when tone and terminology have to be right every single time, not most of the time.

What decides the result is the quality of the examples you can provide. Real documents, real answers, real correspondence. Retraining later is normal, because businesses change their language and their policies.

How we deliver it.

  • Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
  • Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
  • Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
  • Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
  • Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
  • Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.
What does fine-tuning change?
How the model responds. Trained on your documents, your tone and your terminology, it stops producing generic answers and starts producing ones that sound like they came from your business.
Do we need it, or is prompting enough?
Often prompting is enough and cheaper, and we will say so. Fine-tuning earns its cost when the tone or the terminology has to be consistent every single time.
What do you need from us?
Examples. Real documents, real answers, real correspondence. The quality of those examples decides the quality of the result more than anything else.
Can we update it later?
Yes. Businesses change their language and their policies, and retraining is a normal part of owning a tuned model rather than a rebuild.

Let us build your future

Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.