Social Media Management.
The posting still happens in the weeks you are too busy
Social Media Management. The posting keeps happening in the weeks you are too busy to think about it. Planning, publishing, replying and reporting on what actually came of it rather than counting likes.
What we do here.
Most social media fails for one reason. The week gets busy, posting stops, and three months later the last post is still sitting at the top of the page telling customers nobody is home.
Having it managed removes that. The plan is agreed in advance and the posting continues regardless of how your week went, with replies handled inside limits you set. Anything that is a complaint, a quote or a decision comes to you, because customers can tell when they are being answered by somebody who does not work there.
Reporting is against enquiries, bookings or orders, with reach and engagement alongside. Where a channel is not earning its place we say so and suggest stopping, because filling one nobody reads costs you every month.
How we deliver it.
- Discover and scope. We review your processes, systems and goals, then agree the scope, budget and timeline with you.
- Build and ship. We build and test your system in planned stages, with progress reviews at each agreed milestone.
- Train and hand over. We deploy, document and train your staff, then provide ongoing support once the system is live.
- Get you running and keep you running. We handle the whole project, from planning and building your systems to getting them live. After launch we stay on to support, maintain and update everything, so your team never manages the technology.
- Work with your team. You know the problem but not the technical solution. We validate the idea, build the system and train the people who will run it. After launch, we step back or provide continued support where needed.
- Join your team. You have staff and a roadmap, but a skills gap is slowing down your progress. We place one of our experienced engineers within your team to close it, for an agreed fixed period or on an ongoing basis.
FAQs
What happens if we get busy?
Do we get a say in what goes out?
Will you reply to customers?
How do you report on it?
Let us build your future
Bring us a plan or just an idea. We will arrange a discovery meeting with you to go through it.