In this article we explore the background of generative AI in customer services, and how we implemented generative AI that handles all customer communications.
Discover how artificial intelligence can automate routine HR tasks, enhance candidate screening, and streamline employee onboarding. Improve your HR processes today with AI-powered chatbots!
In the natural language understanding, where machines strive to comprehend human language, intents, utterances, entities, and synonyms play a pivotal role.
In this article, we will explore the key distinctions between retrieval-based NLU and LLMs (Large Language Models).
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